Automate All of Your Customer Emails with AI in Next.js

Presented at Next.js Conf 2023.

Durable, distributed, serverless workflows that your users can define for themselves that execute in the context of your Next.js app running on Vercel and beyond? Yes, please. Let's dive into the challenges of serverless workflows, and explore how we can manage long-running processes like generative AI to enhance our processes and handle the human interaction required at each step of the workflow process.

This talk demonstrates how to automate customer emails using AI within a Next.js application. It explores the challenges of serverless workflows and how to manage long-running processes like generative AI. The presentation showcases using Inngest for workflow management and React-Email for crafting personalized email content, leveraging AI for drafting and editing, creating a more robust and flexible customer communication system.